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It does not respond and I get the following script running message chrome://messenger/content/folderdisplay.js:228

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jgchess
jgchess
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I recently did the latest windows 8 update and started using thunderbird but it continues to show not responding. The following error appears. a script on this page may be busy, or it may have stopped responding, You can stop the script now or you can continue to see if the script will complete.

script chrome://messenger/content/folderdisplay.js:228

I pressed to stop script and that did not help and continue did not rectify the problem Could you please help me out. Thank you. Jeffrey

I recently did the latest windows 8 update and started using thunderbird but it continues to show not responding. The following error appears. a script on this page may be busy, or it may have stopped responding, You can stop the script now or you can continue to see if the script will complete. script chrome://messenger/content/folderdisplay.js:228 I pressed to stop script and that did not help and continue did not rectify the problem Could you please help me out. Thank you. Jeffrey

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Matt
Matt
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To diagnose problems with Thunderbird, try one of the following:

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
  • Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX
If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.