Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

Can't open PDF attachments since upgrading to Acrobat Reader DC

  • 3 yanıt
  • 23 kişi bu sorunu yaşıyor
  • 9 gösterim
  • Son yanıtı yazan: jzelliott

jzelliott
jzelliott
more options

I was recently prompted to upgrade my Adobe Reader to the latest version: Adobe Reader DC. Since doing that I can no longer open PDF attachments to received emails. I wish I had not upgraded Adobe Reader - last time I did I also had problems and had to uninstall the update and re-install an earlier version.

Has anyone else had this problem?

I have attached a screen snip to illustrate what happens when I either double click on the attachment or right click and select "Open".

Many thanks, James.

I was recently prompted to upgrade my Adobe Reader to the latest version: Adobe Reader DC. Since doing that I can no longer open PDF attachments to received emails. I wish I had not upgraded Adobe Reader - last time I did I also had problems and had to uninstall the update and re-install an earlier version. Has anyone else had this problem? I have attached a screen snip to illustrate what happens when I either double click on the attachment or right click and select "Open". Many thanks, James.

Seçilen çözüm

Check that Thunderbird knows the correct program to use. Tools > Options > Attachments > Incoming tab

Content type: Adobe Acrobat Document To the right will be the action - click on the action to see a drop down. See if there is a specific mention of using 'Adobe Reader DC'. I know 'use Adobe Reader' is used for versions prior to Adobe Reader DC.

click on 'Use Other' to see a more extensive list of options. If you still cannot locate, click on 'browse' then you can locate the specific adobe dc *.exe file and click on Open click on all 'OK' s.

Retest opening a pdf document.

Bu yanıtı konu içinde okuyun 👍 7

Tüm Yanıtlar (3)

jzelliott
jzelliott Sorunun sahibi
more options

The screen snip seems to have not uploaded, so here it is again ...

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Seçilen çözüm

Check that Thunderbird knows the correct program to use. Tools > Options > Attachments > Incoming tab

Content type: Adobe Acrobat Document To the right will be the action - click on the action to see a drop down. See if there is a specific mention of using 'Adobe Reader DC'. I know 'use Adobe Reader' is used for versions prior to Adobe Reader DC.

click on 'Use Other' to see a more extensive list of options. If you still cannot locate, click on 'browse' then you can locate the specific adobe dc *.exe file and click on Open click on all 'OK' s.

Retest opening a pdf document.

jzelliott
jzelliott Sorunun sahibi
more options

To all at Toad Hall

Thank you very much for the advice - it worked! ... and next time something like that happens after an upgrade I will know what to do.

Many thank, James.

PS: How do I mark this problem "Solved"?

jzelliott tarafından tarihinde düzenlendi