Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

over quota problems with hotmail account

  • 1 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 4 gösterim
  • Son yanıtı yazan: gild

Martinames
Martinames
more options

I access my hotmail account through Thunderbird, using IMAP. I have lots of emails in lots of different folders, and up until a few days ago never had a problem. Now I just get an over quota message on any folder I click on, and am unable to see the contents of the folder. I have been on my hotmail account via outlook.com, and all appears ok and working correctly. I have deleted emails and folders in an effort to get under quota, but this has not helped. I would like to archive my emails locally on my PC, but am unable to do this as I cannot access the emails due to the over quota.

Any sugesstions.

I access my hotmail account through Thunderbird, using IMAP. I have lots of emails in lots of different folders, and up until a few days ago never had a problem. Now I just get an over quota message on any folder I click on, and am unable to see the contents of the folder. I have been on my hotmail account via outlook.com, and all appears ok and working correctly. I have deleted emails and folders in an effort to get under quota, but this has not helped. I would like to archive my emails locally on my PC, but am unable to do this as I cannot access the emails due to the over quota. Any sugesstions.

Tüm Yanıtlar (1)

gild
gild
more options
Thunderbird says that my account is over quota, but the Properties say that I'm only at 63% of quota.
https://support.mozilla.org/en-US/questions/1083701

Some providers use limits on:

  • Storage - The total size of all messages and folders
  • Messages - The number of messages and folders, and
  • Transfer - The amount of email received, or sent, in any given period.

You may not be using all the storage capacity, but you may have exceeded a message number limit, or a monthly transfer limit.

Check with your provider to see the limits on your account. You may need to upgrade your account to get larger quotas.

As far as I can determine Windows Live Hotmail (Outlook.com) uses at least two of these quotas For a free account you have only 5GB of space available. You have a daily limit of 100 recipients. A message sent to a group of five people counts as 5 messages.