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"Printer Error" on Macbook
A couple of weeks ago, I could no longer print using Firefox on a Macbook Air. Whenever I tried to print a web page, I get the error message "Print Preview Error, An error occurred while printing." After clicking on that message, I receive another error message "Printer Error, An error occurred while printing."
I loaded an add-on for Print Preview. Well, that "Print Preview Error" message disappeared, but the "Printer Error" message remained.
I bought a new printer, but the problem remained. I tried Safari, and the web page printed fine.
I created a different user account on the computer, and the web page printed fine using Firefox. Hmmm.
I called Apple Tech Support, and they had me clean up some printer files on the account, but that didn't fix the problem.
Per the Mozilla Support website, I reset the print_printer in config:about, but the problem remains.
I guess my next step will be to delete Firefox and reinstall it. Would that be your recommendation?
Thanks for any help.
Tüm Yanıtlar (2)
Update to Firefox 47 which was released yesterday.
Thanks. I'll do that next week when I return.