Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

Can't mark some mails as junk. Instantly deselects itself.

  • 3 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 2 gösterim
  • Son yanıtı yazan: Zenos

jo_mi
jo_mi
more options

I can't mark some email messages as spam. They instantly deselect themselves in a fraction of second (I can briefly see the flame). The mistake does not appear with every junk mail I get but only with some. I'm using Thunderbird 38.7.1 with an IMAP account from the Internet service provider "1und1".

I would be grateful if anyone could help me solve this problem.

I can't mark some email messages as spam. They instantly deselect themselves in a fraction of second (I can briefly see the flame). The mistake does not appear with every junk mail I get but only with some. I'm using Thunderbird 38.7.1 with an IMAP account from the Internet service provider "1und1". I would be grateful if anyone could help me solve this problem.

Seçilen çözüm

I believe so. I have seen the opposite with an outlook.com account - it wouldn't let me mark a message as Not Junk. I too have a 1&1 account (via gmx.com) but I haven't seen that account misbehave in this way.

And of course I should have said "Try moving them to the Local Folders Inbox and then mark them as Junk."

Bu yanıtı konu içinde okuyun 👍 0

Tüm Yanıtlar (3)

Zenos
Zenos
more options

Try moving them to the Local Folders Inbox and then mark them as Not Junk.

jo_mi
jo_mi Sorunun sahibi
more options

I tried this and yes it works. I can mark the junk mail as usual in a local folder. Does that mean that the unwished behaviour is not caused by Thunderbird but my service provider?

Zenos
Zenos
more options

Seçilen çözüm

I believe so. I have seen the opposite with an outlook.com account - it wouldn't let me mark a message as Not Junk. I too have a 1&1 account (via gmx.com) but I haven't seen that account misbehave in this way.

And of course I should have said "Try moving them to the Local Folders Inbox and then mark them as Junk."