Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

need access to yahoo e-mail support

  • 2 yanıt
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  • Son yanıtı yazan: home user

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Background: In Oct. 2016, I moved long distance. I had to discontinue my old phone service several days before getting new phone service. This resulted in 2 yahoo accounts having an out-of-date phone number for me. Yahoo is not letting me into those 2 e-mail accounts via its browser interface unless I can receive a text via the old phone number. (I tried again less than an hour ago.) Impossible. I need to update those accounts.

The question: What is the current correct phone number for yahoo e-mail support? I cannot find any numbers in yahoo's help or support web pages.

Thank-you in advance! Bill.

Background: In Oct. 2016, I moved long distance. I had to discontinue my old phone service several days before getting new phone service. This resulted in 2 yahoo accounts having an out-of-date phone number for me. Yahoo is not letting me into those 2 e-mail accounts via its browser interface unless I can receive a text via the old phone number. (I tried again less than an hour ago.) Impossible. I need to update those accounts. The question: What is the current correct phone number for yahoo e-mail support? I cannot find any numbers in yahoo's help or support web pages. Thank-you in advance! Bill.

Seçilen çözüm

Well, Bruce answered the immediate question (thank-you, Bruce), but not the real problem.

I had already groped all over the yahoo and support pages and tried all their suggestions, multiple times. I did this again yesterday after seeing Bruce's response. Dead ends and failures.

I use Mozilla for 99+% of my e-mail activity, including the 2 yahoo e-mail addresses that I'm having trouble with. I realize the real problem is not a Thunderbird issue, and not a Mozilla issue. Regardless, I hoped I could get lucky in this forum. I appreciate that Bruce replied. (I looked at many posts/questions in the yahoo forum, and never saw a yahoo answer!)

If anyone knows how to get help from a real person inside yahoo, I (and others!) would really appreciate it.

Bill.

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Seçilen çözüm

Well, Bruce answered the immediate question (thank-you, Bruce), but not the real problem.

I had already groped all over the yahoo and support pages and tried all their suggestions, multiple times. I did this again yesterday after seeing Bruce's response. Dead ends and failures.

I use Mozilla for 99+% of my e-mail activity, including the 2 yahoo e-mail addresses that I'm having trouble with. I realize the real problem is not a Thunderbird issue, and not a Mozilla issue. Regardless, I hoped I could get lucky in this forum. I appreciate that Bruce replied. (I looked at many posts/questions in the yahoo forum, and never saw a yahoo answer!)

If anyone knows how to get help from a real person inside yahoo, I (and others!) would really appreciate it.

Bill.