See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration ------------- Right-click in the player area. What player is being used? Flash, HTML5 . . . . .

I tried graphics driver, did not help. and it is Flash Player

The videos work only in Canada, so I can't check it.

Hi, I am trying to watch my soap and it works on chrome but not mozilla. Same as chicago fire. I would have to bring my computer to a repair place, but they charge so much. Oh well thanks so much anyway.

Can you save the file and play the video in a standalone player? Did you try to disable hardware acceleration? You can check for problems with current Shockwave Flash plugin versions and hardware acceleration in Firefox and try this: *make sure you have the latest Flash version:<br>*https://get.adobe.com/flashplayer/otherversions/ *check for updates for your graphics drive drivers<br>https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration *disable protected mode in the Flash plugin (Windows Vista and later)<br>https://support.mozilla.org/en-US/kb/adobe-flash-protected-mode-firefox *disable hardware acceleration in the Flash plugin<br>https://helpx.adobe.com/flash-player/kb/video-playback-issues.html *disable hardware acceleration in Firefox<br />https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration See also: *https://support.mozilla.org/en-US/kb/keep-flash-up-to-date-and-troubleshoot-problems *http://kb.mozillazine.org/Flash#Troubleshooting