Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

malwarebytes keeps finding PUP.Optional.MySites123.ShrtCln in prefs.js

more options

I keep getting the following everytime malwarebytes scans my pc: PUP.Optional.MySites123.ShrtCln, C:\USERS\(bleeped out for privacy)\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\CHO4TOZ4.DEFAULT-1465431408333\PREFS.JS, I quarantine it and it keeps coming back

I keep getting the following everytime malwarebytes scans my pc: PUP.Optional.MySites123.ShrtCln, C:\USERS\(bleeped out for privacy)\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\CHO4TOZ4.DEFAULT-1465431408333\PREFS.JS, I quarantine it and it keeps coming back

Tüm Yanıtlar (2)

more options

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

The prefs.js file stores a lot of customizations, so if you remove it, Firefox will start a new one.

I'm not sure what Malwarebytes is finding in there. Perhaps it is preferences related to an extension that it removed earlier? But as long as the extension was removed, those preferences are just debris that can't do anything by themselves. Maybe check on the Malwarebytes forum.