Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

Firefox crashes without opening

  • 1 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 6 gösterim
  • Son yanıtı yazan: philipp

AGDuo
AGDuo
more options

Firefox will not open. Instead crash reporter opens and that fails whenever I endeavor to post details of the crash. Firefox cannot be opened in safe mode. A jpeg of the crash detail is attached to the details included here. The computer runs the latest version of XP (OK I know XP is past tense but have had no issues outside of this current problem.)

Troubleshooting: I cannot uninstall Firefox. When attempt to remove Firefox via Windows Add/Remove nothing happens--that is the result is as though I did not click on the Remove button. When I try to Uninstall Firefox using the latest version of cccleaner (3.35) nothing happens. I downloaded the current Firefox distribution and installed this in the same disk location as the existing instance of Firefox. This did not cure the problem.

NOTE: This problem started after the trojan (trojan.afloxif) was installed on my computer; this trojan was embedded in a recent distribution of cccleaner. That trojan was removed by malwarebytes.

Firefox will not open. Instead crash reporter opens and that fails whenever I endeavor to post details of the crash. Firefox cannot be opened in safe mode. A jpeg of the crash detail is attached to the details included here. The computer runs the latest version of XP (OK I know XP is past tense but have had no issues outside of this current problem.) Troubleshooting: I cannot uninstall Firefox. When attempt to remove Firefox via Windows Add/Remove nothing happens--that is the result is as though I did not click on the Remove button. When I try to Uninstall Firefox using the latest version of cccleaner (3.35) nothing happens. I downloaded the current Firefox distribution and installed this in the same disk location as the existing instance of Firefox. This did not cure the problem. NOTE: This problem started after the trojan (trojan.afloxif) was installed on my computer; this trojan was embedded in a recent distribution of cccleaner. That trojan was removed by malwarebytes.

Tüm Yanıtlar (1)

philipp
philipp
  • Moderator
more options

hi, in case you're still a user of malwarebytes please see https://forums.malwarebytes.com/topic/209334-install-3222018-and-firefox-5230-crashes/ and disable self-protection.