Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

My home page is MSN.com, but Firefox closes when I try to go there

  • 3 yanıt
  • 2 kişi bu sorunu yaşıyor
  • 10 gösterim
  • Son yanıtı yazan: FredMcD

more options

99b78c18-d7cf-4b35-8c4c-ab3029e70760 10/20/2017 11:24 AM 725e82c3-098c-41f6-afd1-eb29e0ffb9c7 9/29/2017 12:59 PM b74dc557-da6b-4b37-83b3-60c23975dafc 9/27/2016 12:35 PM 681b9fd1-bf58-4438-ac1e-fffdf91b3334 9/27/2016 11:54 AM 5b6165a7-454c-4af4-a59e-ab2a35839b2c 8/11/2015 8:17 PM

99b78c18-d7cf-4b35-8c4c-ab3029e70760 10/20/2017 11:24 AM 725e82c3-098c-41f6-afd1-eb29e0ffb9c7 9/29/2017 12:59 PM b74dc557-da6b-4b37-83b3-60c23975dafc 9/27/2016 12:35 PM 681b9fd1-bf58-4438-ac1e-fffdf91b3334 9/27/2016 11:54 AM 5b6165a7-454c-4af4-a59e-ab2a35839b2c 8/11/2015 8:17 PM

Seçilen çözüm

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Bu yanıtı konu içinde okuyun 👍 1

Tüm Yanıtlar (3)

more options

99b78c18-d7cf-4b35-8c4c-ab3029e70760 10/20/2017 11:24 AM 725e82c3-098c-41f6-afd1-eb29e0ffb9c7 9/29/2017 12:59 PM b74dc557-da6b-4b37-83b3-60c23975dafc 9/27/2016 12:35 PM 681b9fd1-bf58-4438-ac1e-fffdf91b3334 9/27/2016 11:54 AM 5b6165a7-454c-4af4-a59e-ab2a35839b2c 8/11/2015 8:17 PM

more options

That is not closing, that is crashing.

The numbers you posted are not submitted to the Mozilla servers. Also, they are over a month old.

Do you have any crash reports for the last few weeks?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

more options

Seçilen çözüm

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?