We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

HOTMAIL will not open in Mozilla Firefox.

  • 1 yanıt
  • 2 kişi bu sorunu yaşıyor
  • 6 gösterim
  • Son yanıtı yazan: cor-el

BIGTNVOLSFAN
BIGTNVOLSFAN
more options

Have not been able to get Hotmail/Outlook to open in Mozilla Firefox off and on for about two months now. I continue to get the following message as soon as I try to login to Hotmail/Outlook.


-(

Something went wrong We can't get that information right now. Please try again later.

cId: 976E5D989E19486E9BBCCBCD8029C2C1 app: Mail st: 500 reqid: undefined wsver: undefined efe: undefined ebe: undefined et: ScriptLoadError esrc: Script err: ScriptLoadError: Failed to load script: https://owamail.azureedge.net/owamail/20180406.02/scripts/owa.mail.js estack: undefined ts: 4/15/2018 4:06:24 PM

Have not been able to get Hotmail/Outlook to open in Mozilla Firefox off and on for about two months now. I continue to get the following message as soon as I try to login to Hotmail/Outlook. :-( Something went wrong We can't get that information right now. Please try again later. cId: 976E5D989E19486E9BBCCBCD8029C2C1 app: Mail st: 500 reqid: undefined wsver: undefined efe: undefined ebe: undefined et: ScriptLoadError esrc: Script err: ScriptLoadError: Failed to load script: https://owamail.azureedge.net/owamail/20180406.02/scripts/owa.mail.js estack: undefined ts: 4/15/2018 4:06:24 PM

Tüm Yanıtlar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by an extension that isn't working properly.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> cookies: "Show cookies"