Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

the confirmation email we sent to ******* was returned and we've locked your account to protect your firefox data

  • 1 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 3 gösterim
  • Son yanıtı yazan: McCoy

more options

I was creating a firefox account for a new user but made the mistake of attempting to create it before the email account was created so I got the confirmation email error that the account is now locked. The email address is created now and I would like to complete the setup of the firefox account. Can the confirmation email be resent and the account unlocked?

I was creating a firefox account for a new user but made the mistake of attempting to create it before the email account was created so I got the confirmation email error that the account is now locked. The email address is created now and I would like to complete the setup of the firefox account. Can the confirmation email be resent and the account unlocked?

Tüm Yanıtlar (1)

more options

Hello HPIT,

Would you please take a look at this article :

https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq

And scroll down to the section :

"You have received a message that your account has been locked"

Fingers crossed that it won't fail again after you've waited about 24 hours .....