Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

can't login with password after password reset

  • 2 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 1 gösterim
  • Son yanıtı yazan: kenlcarter50

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I request a password reset to the Mozilla support form, receive password reset link, enter new password, get confirmation that it is set. Immediately can not log in using that same email and password.

I request a password reset to the Mozilla support form, receive password reset link, enter new password, get confirmation that it is set. Immediately can not log in using that same email and password.

Seçilen çözüm

Was trying to reset the mozilla support site. Finally read what I was being prompted for and it was username NOT email.

Reading and entering what was requested solved this problem.

Bu yanıtı konu içinde okuyun 👍 0

Tüm Yanıtlar (2)

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Given there is no password reset, other than for access to this forum. Perhaps you might like to expand on what is occurring. YOU CAN NOT RESET A MAIL PASSWORD ON A MOZILLA WEB SITE. That is because passwords are issued by your mail service provider. All Thunderbird does is store what you tell it.

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Seçilen çözüm

Was trying to reset the mozilla support site. Finally read what I was being prompted for and it was username NOT email.

Reading and entering what was requested solved this problem.