Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Crash al iniciar Firefox

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  • Son yanıtı yazan: GerardoPcp04

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Al arrancar la última versión de Firefox no se me ejecuta i me da este error.

He probado reinstalar sistema operativo mojave, limpiar caché del ordenador pero vuelve a lo mismo

Necesito ayuda urgente


AdapterDeviceID: 0x6640 AdapterVendorID: 0x1002 BuildID: 20190108160530 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1547741696 DOMIPCEnabled: 1 Email: FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1547654759 MozCrashReason: MOZ_CRASH(Using observer service off the main thread!) Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+3 GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 759 StartupCrash: 0 StartupTime: 1547741694 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20190108160530","version":"64.0.2","vendor":"Mozilla","displayVersion":"64.0.2","platformVersion":"64.0.2","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"count":4,"cores":4,"vendor":"GenuineIntel","family":6,"model":94,"stepping":3,"l2cacheKB":256,"l3cacheKB":6144,"speedMHz":3200,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"18.2.0","locale":"es-ES"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":null,"vendorID":"0x1002","deviceID":"0x6640","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"scale":2}],"features":{"compositor":"none","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocked"},"webrender":{"status":"opt-in"}}},"appleModelId":"iMac17,1"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"es-ES","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 7:"Gecko_IOThread",8:"Timer",9:"Socket Thread",10:"JS Watchdog",11:"JS Helper",13:"JS Helper",12:"JS Helper",14:"JS Helper",17:"Cache2 I/O",18:"Cookie",19:"GMPThread",21:"Compositor",22:"ImgDecoder #1",23:"ImageIO",24:"IPDL Background",27:"DOM Worker",29:"StyleThread#0",31:"StyleThread#2",30:"StyleThread#1",36:"ImageBridgeChild",37:"ProcessHangMon",43:"StreamTrans #44",35:"ImgDecoder #2",36:"ImgDecoder #3",37:"StreamTrans #45", Throttleable: 1 UptimeTS: 2.04275445 Vendor: Mozilla Version: 64.0.2 useragent_locale: es-ES

Este informe también contiene información sobre el estado de la aplicación cuando se cerró.

Al arrancar la última versión de Firefox no se me ejecuta i me da este error. He probado reinstalar sistema operativo mojave, limpiar caché del ordenador pero vuelve a lo mismo Necesito ayuda urgente AdapterDeviceID: 0x6640 AdapterVendorID: 0x1002 BuildID: 20190108160530 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1547741696 DOMIPCEnabled: 1 Email: FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1547654759 MozCrashReason: MOZ_CRASH(Using observer service off the main thread!) Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+3 GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 759 StartupCrash: 0 StartupTime: 1547741694 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20190108160530","version":"64.0.2","vendor":"Mozilla","displayVersion":"64.0.2","platformVersion":"64.0.2","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"count":4,"cores":4,"vendor":"GenuineIntel","family":6,"model":94,"stepping":3,"l2cacheKB":256,"l3cacheKB":6144,"speedMHz":3200,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"18.2.0","locale":"es-ES"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":null,"vendorID":"0x1002","deviceID":"0x6640","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"scale":2}],"features":{"compositor":"none","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocked"},"webrender":{"status":"opt-in"}}},"appleModelId":"iMac17,1"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"es-ES","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 7:"Gecko_IOThread",8:"Timer",9:"Socket Thread",10:"JS Watchdog",11:"JS Helper",13:"JS Helper",12:"JS Helper",14:"JS Helper",17:"Cache2 I/O",18:"Cookie",19:"GMPThread",21:"Compositor",22:"ImgDecoder #1",23:"ImageIO",24:"IPDL Background",27:"DOM Worker",29:"StyleThread#0",31:"StyleThread#2",30:"StyleThread#1",36:"ImageBridgeChild",37:"ProcessHangMon",43:"StreamTrans #44",35:"ImgDecoder #2",36:"ImgDecoder #3",37:"StreamTrans #45", Throttleable: 1 UptimeTS: 2.04275445 Vendor: Mozilla Version: 64.0.2 useragent_locale: es-ES Este informe también contiene información sobre el estado de la aplicación cuando se cerró.

Tüm Yanıtlar (3)

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Hola, Entiendo que el Firefox esta con una instalación limpia, es decir no tiene perfiles anteriores, consulto porque existe problemas con el Facebook Plug-in (fbplugin_1_0_1.plugin) . Puedes enviarnos los números de los Crash Reportes (empiezan con BP-xxxxxx) ubicados en: Mac OS: /Users/<username>/Library/Application Support/Firefox/Crash Reports/submitted Gracias

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si desnistalé y volvi a instalar pero imagino que antes tenía un perfil anterior y alo ha quedado corrupto en my usuario. Cree u nuevo usuario admin en el mac y funciona bien. No se comp puedo hacer que funcione con my usuario actual. Es muy fustrante y quiero arreglarlo. Crash ID: bp-0e21d27d-b5b4-482f-9764-d52b20190125

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Hola Parece ser un Bug que afecta al Firefox 64 con OS X 10.14. Esta corregido en la version Firefox Nightly 66 (lo que equivaldría en programación a una version Apha). Puedes instalar la version de Firefox 66 en el usuario funcional y luego copiar el perfil del Firefox anterior al nuevo: http://mzl.la/1BAQULj Hay que tener en cuenta que como la version Nightly aun esta en prueba tiene actualizaciones constantes: 1 por día aprox. Saludos

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