Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

started Tbird today and all my existing accts and collected e-mail were gone - how can I retrieve it all?

  • 3 yanıt
  • 3 kişi bu sorunu yaşıyor
  • 1 gösterim
  • Son yanıtı yazan: dgedward

more options

I have been using Tbird for years. Today when I started my Windows (up to date) laptop, instead of Tbird starting normally, it came up with no e-mails, did not get messages and asked me to set up an account. I apparently had lost all five e-mail accounts, all unerased read or unread e-mail for all accounts and all settings. Is there any known reason for this, and any known remedy to get all this back. It's a disaster for me, for sure.

I have been using Tbird for years. Today when I started my Windows (up to date) laptop, instead of Tbird starting normally, it came up with no e-mails, did not get messages and asked me to set up an account. I apparently had lost all five e-mail accounts, all unerased read or unread e-mail for all accounts and all settings. Is there any known reason for this, and any known remedy to get all this back. It's a disaster for me, for sure.

Tüm Yanıtlar (3)

more options

Did you use POP or IMAP?

more options
more options

THANK YOU - WORKING ON IT - SEEMS (AFTER READING ARTICLE) IT LOST MY PROFILE. THANK YOU FOR THE HELP.