Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

Firefox will not start

  • 5 yanıt
  • 2 kişi bu sorunu yaşıyor
  • 17 gösterim
  • Son yanıtı yazan: Vivek Ayer

kaidi
kaidi
more options

I cannot get Firefox to start. I have uninstalled, restarted my computer and then reinstalled and it still will not work. When I click on the icon, a process will show up in Task Manager, but disappear within 2 seconds. I cannot try any of the fixes that requires Firefox to be open.

I cannot get Firefox to start. I have uninstalled, restarted my computer and then reinstalled and it still will not work. When I click on the icon, a process will show up in Task Manager, but disappear within 2 seconds. I cannot try any of the fixes that requires Firefox to be open.

Seçilen çözüm

I don't use Comodo security software. I did find a post on another forum that was having the exact problem and also couldn't enter Firefox in Safe Mode. Someone suggested a problem with a Logitech camera driver being outdated. I uninstalled the software and the problem was solved! It was strange that I used Firefox with no issues on Wednesday, but when I turned my computer on Thursday it suddenly didn't work and there were no updates installed. Thank you for your suggestions!

Bu yanıtı konu içinde okuyun 👍 0

Tüm Yanıtlar (5)

crankygoat
crankygoat
more options

It could be a corrupt profile.

1. You can start Firefox in Safe Mode by holding the Shift key when starting then application. See if starting with add-ons and some settings disabled allows FF to start and run.


2. You can start Firefox profile manager by typing firefox.exe -P in the Windows search box in the start menu, or in a cmd window.

Create a new profile and start FF using the new profile, and if it starts and runs without issue, you can transfer your bookmarks and logins to the new profile.

Edit: These options may also be present as shortcuts in the Start Menu's Firefox folder.

You may also be able to fix issues if you are able to open your existing profile in safe mode by refreshing Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

crankygoat tarafından tarihinde düzenlendi

kaidi
kaidi Sorunun sahibi
more options

I have tried both of these. Firefox will not start in Safe Mode and I cannot open Profile Manager. I even tried deleting all the profiles and the profile.ini file and it still won't open.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Not sure whether this could be relevant:

There appears to be a known issue among users that have previously had Comodo security software on their system. The conflicting file is an older version of:

C:\Windows\system32\iseGuard64.dll

kaidi
kaidi Sorunun sahibi
more options

Seçilen çözüm

I don't use Comodo security software. I did find a post on another forum that was having the exact problem and also couldn't enter Firefox in Safe Mode. Someone suggested a problem with a Logitech camera driver being outdated. I uninstalled the software and the problem was solved! It was strange that I used Firefox with no issues on Wednesday, but when I turned my computer on Thursday it suddenly didn't work and there were no updates installed. Thank you for your suggestions!

Vivek Ayer
Vivek Ayer
more options

Creating a new Firefox profile and starting with that and deleting the default one appears to have solved the problem. FF is not crashing anymore. Thanks