Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

Fishing Website causing crash - screenshot attached FYI

kasatka
kasatka
more options

I've submitted a crash report, but was able to get a screenshot that I wanted to share so that the URL can be blocked for other users. This fishing site is blocking any further action on Firefox - can't close the window, can't navigate to a new tab. I have to close Firefox via the task manager. I'm not sure which website spawned the new tab.

Screenshot attached to show URL of site

I've submitted a crash report, but was able to get a screenshot that I wanted to share so that the URL can be blocked for other users. This fishing site is blocking any further action on Firefox - can't close the window, can't navigate to a new tab. I have to close Firefox via the task manager. I'm not sure which website spawned the new tab. Screenshot attached to show URL of site
Ekli ekran görüntüleri

Tüm Yanıtlar (3)

MajorCarrot
MajorCarrot
more options

Hi kasatka,

Have you tried clearing your cookie data? Also clear history and site data from the last day and see if the problem persists.

If your issue is still not resolved feel free to post.

Cheers

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi kasatka, Firefox uses data from Google's SafeBrowsing service for the phishing sites list. You can submit a URL over there and it should get added within maybe 6-12 hours (not sure how long it takes):

https://safebrowsing.google.com/safebrowsing/report_phish/

See also: How does built-in Phishing and Malware Protection work?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Also: there are a few common patterns to these annoying pages, and these are some techniques for closing them without having to take drastic measures.

The "key" (ha ha) is the keyboard shortcut for closing the current tab, which is Ctrl+w (or on Mac, Cmd+w). Try it after each action to see whether it is available yet.

(1) Large alert dialog (lots of text)

If you cancel this dialog, it may reappear. After two or three appearances, Firefox should add a checkbox at the bottom of the dialog to stop the site from showing more alerts. Check that box and click OK to block further dialogs.

(2) Authentication dialog (asks for username and password)

If you cancel this dialog, the page may reload and immediately show it again. Pressing the Esc key numerous times in a row can cancel the reload as well as the dialog.

(3) Reacting to mouse movement

Some pages have a script that detects when you are moving the mouse pointer up toward the tab bar and takes action to show another dialog, or moves to full screen view to hide the toolbar area. On these pages, the keyboard shortcut is essential.

Hopefully this will let you close problem pages without having to "kill" Firefox in the Windows Task Manager. (I don't recommend using that method because the tab will come back during automatic crash recovery anyway.)

Often these scam pages are promoted through ad networks. As a defensive measure, you could consider using an add-on that is effective at blocking ads, such as:

https://addons.mozilla.org/firefox/addon/ublock-origin/

As with any content blocker, this will cause problems on some sites, so keep an eye on its toolbar button in case you need to make an exception to get a page to load properly.