Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

Why am I not able to "undelete" certain emails?

  • 2 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 1 gösterim
  • Son yanıtı yazan: mmjd.chayer

mmjd.chayer
mmjd.chayer
more options

I occasionally am not able to undelete certain e-mails. I've tried a number of things including closing-reopening Thunderbird, re-starting computer, undeleting on my service provider email website (Bell Mail), without success. In all cases, Thunderbird does not move the e-mails in question from the Deleted Folder back to the Inbox. There are no real distinguishing features in any of the e-mails I've experienced this with. The reason that I'm concerned is that the latest such e-mail was deleted in error and required action. Fortunately I noticed it in the Deleted Folder by chance. The only way I was able to get it back in my Inbox was by forwarding it to myself. Have I missed something? Any ideas? Regards.

I occasionally am not able to undelete certain e-mails. I've tried a number of things including closing-reopening Thunderbird, re-starting computer, undeleting on my service provider email website (Bell Mail), without success. In all cases, Thunderbird does not move the e-mails in question from the Deleted Folder back to the Inbox. There are no real distinguishing features in any of the e-mails I've experienced this with. The reason that I'm concerned is that the latest such e-mail was deleted in error and required action. Fortunately I noticed it in the Deleted Folder by chance. The only way I was able to get it back in my Inbox was by forwarding it to myself. Have I missed something? Any ideas? Regards.

Seçilen çözüm

What is the setting for 'When I delete a message' in the Server Settings section of Tools/Account Settings? Also, are the Message Storage boxes unchecked? Also, if you delete a message, Edit/Undo (Ctrl+Z) will restore it. Any other messages in the Trash/Deleted Items folder can be moved back to the Inbox by drag and drop.

Bu yanıtı konu içinde okuyun 👍 0

Tüm Yanıtlar (2)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Seçilen çözüm

What is the setting for 'When I delete a message' in the Server Settings section of Tools/Account Settings? Also, are the Message Storage boxes unchecked? Also, if you delete a message, Edit/Undo (Ctrl+Z) will restore it. Any other messages in the Trash/Deleted Items folder can be moved back to the Inbox by drag and drop.

mmjd.chayer
mmjd.chayer Sorunun sahibi
more options

Thanx for the suggestions. Edit/Undo or drag and drop did not work but, while I was trying the above, I "discovered" the "move to" function by right-clicking on the e-mail. For whatever reason, the latter was the only thing that seemed to transfer the e-mail in question permanently. When I used other approaches, the e-mail in question would "disappear" in the Deleted Folder. However, when I returned to the Inbox to search for it, it was not there but, it did return/reappear in the Deleted Folder. In any event, your suggestion let me to a solution. Thanx for your time. Regards.