Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

Can't login with new linux install (2nd linux install on account)

  • 2 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 10 gösterim
  • Son yanıtı yazan: stevenmestdagh

stevenmestdagh
stevenmestdagh
more options

Hi, I have 2 devices on my FF account. A linux mint laptop and a handheld. On a 3rd device (2nd laptop), I just installed a Pop OS distro. When I attempt to sign in to FF on the Pop OS machine, it looks successful but then FF displays a message incorrect password. Below is the email for an old account. I have not used this email in a few years.

How can this be fixed?

Just to check, I did logoff and log back in on the linux mint laptop with no problems.

Thanks, Steve

Hi, I have 2 devices on my FF account. A linux mint laptop and a handheld. On a 3rd device (2nd laptop), I just installed a Pop OS distro. When I attempt to sign in to FF on the Pop OS machine, it looks successful but then FF displays a message incorrect password. Below is the email for an old account. I have not used this email in a few years. How can this be fixed? Just to check, I did logoff and log back in on the linux mint laptop with no problems. Thanks, Steve

Seçilen çözüm

Did you already had a Firefox profile on the device with the Pop OS distro?

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Bu yanıtı konu içinde okuyun 👍 0

Tüm Yanıtlar (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Seçilen çözüm

Did you already had a Firefox profile on the device with the Pop OS distro?

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

stevenmestdagh
stevenmestdagh Sorunun sahibi
more options

Thanks cor-el. With a fresh install of linux .. and FF, I didn't expect I'd have more than one profile. When I checked, thanks to your suggestion, there were 2 profiles. I switched to the other profile and tried to sign in. Got an invalid pass error.

So checked my linux mint machine. Couldn't login after logging out. (I'm using copy/paste from my pass db. It worked yesterday.) So I reset the pass and everything worked.

Thanks for you help! The profile got me started in the RIGHT direction but there was something going on w/ my pass also. steve