Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Create recovery key and reset password

  • 1 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 6 gösterim
  • Son yanıtı yazan: cor-el

more options

Hello, here is my problem: I forgot my password, and I don't have a recovery key. But I am logged in to my account in another session, so I have access to my account. I want to create a recovery key so I can reset my password without losing everything. Problem is, to create a recovery key you need to enter your password. If you ask why didn't you create one when you set your password. This recovery key thing did not exist when I was setting my password. Can anyone please help me with this? Thanks a lot in advance.

Hello, here is my problem: I forgot my password, and I don't have a recovery key. But I am logged in to my account in another session, so I have access to my account. I want to create a recovery key so I can reset my password without losing everything. Problem is, to create a recovery key you need to enter your password. If you ask why didn't you create one when you set your password. This recovery key thing did not exist when I was setting my password. Can anyone please help me with this? Thanks a lot in advance.

Tüm Yanıtlar (1)

more options

If you are logged in on another device then that would mean that that device has all data and you can simply disconnect that device and then reset the password. You can reconnect the device with the data and give it enouh time to finish the initial sync and then connect one device at the time. You may want to backup the profile on the device with all data for safety.