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Could Not Connect to Mail Server, Connection Refused

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kristina.davis.1120
kristina.davis.1120
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I have not been able to receive or send email on my Thunderbird account since june 3, 2022. I also have access to this account on my gmail account as a second account, but it stopped receiving mail on June 23, 2022. I get this error message. Could Not Connect to Mail Server, Connection Refused.

Please advise. I have basic computer knowledge and have tried a few fixes, such as making sure that my incoming and outgoing servers are set up correctly, but nothing seems to work.

It all comes back to connection refused.

I have not been able to receive or send email on my Thunderbird account since june 3, 2022. I also have access to this account on my gmail account as a second account, but it stopped receiving mail on June 23, 2022. I get this error message. Could Not Connect to Mail Server, Connection Refused. Please advise. I have basic computer knowledge and have tried a few fixes, such as making sure that my incoming and outgoing servers are set up correctly, but nothing seems to work. It all comes back to connection refused.

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david
david
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From your wording, I'm unclear on what the problem is. You mention having access as a 'second account'? Usually, resetting and trying again resolves the issue: Here are the basics:

- change your security authorization to Oauth2 (do this for the incoming server settings and also for the Outgoing (SMTP) server - two places - remove the password entries for the account (remove the entire entries both incoming and outgoing) - that password info is at Tools>Preferences>Privacy&Security - click 'saved passwords' Then click 'show passwords' then highlight the rows with incoming and outgoing gmail servers and click DELete. - check to ensure that TB is set to accept cookies (that setting is just above the Passwords section) - Google will then step you through the authentication process for your PC.