Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık kapatıldı ve arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

Why Firefox created a new account on my old Email when I tried to login?

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I changed my OS for some reasons, and after I that tried to log in my Firefox account to get my saved Pass wards and Book Marks, but it asked me to create a new account on my Primary email ! I thought maybe for a new security update but after I did, I found that all my saved data gone, Why that happened? and How to recover my sync data if that possible ?

I deleted my old Primary email days ago , and I didn't make a secondary email with the current one that created as new now. I also tried to enter the old deleted primary email but it asked also to create a new one!

I changed my OS for some reasons, and after I that tried to log in my Firefox account to get my saved Pass wards and Book Marks, but it asked me to create a new account on my Primary email ! I thought maybe for a new security update but after I did, I found that all my saved data gone, Why that happened? and How to recover my sync data if that possible ? I deleted my old Primary email days ago , and I didn't make a secondary email with the current one that created as new now. I also tried to enter the old deleted primary email but it asked also to create a new one!

Seçilen çözüm

Okay , thank you very much , I tried another Email that I used with Firefox past days and it worked, just few updated information I lost but most of my saved data I could find, I can't remove this question, so I added this reply.

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Tüm Yanıtlar (1)

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Seçilen çözüm

Okay , thank you very much , I tried another Email that I used with Firefox past days and it worked, just few updated information I lost but most of my saved data I could find, I can't remove this question, so I added this reply.

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