We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

changing my e mail address on Firefox

  • 2 yanıt
  • 0 kişi bu sorunu yaşıyor
  • 4 gösterim
  • Son yanıtı yazan: cor-el

kelmor1000
kelmor1000
more options

Hi, I would like to change my e mail address on Firefox. Because I moved, the e mail address that is listed on the account is no longer available to me. The problem is, when I try sign into my account to change the address, Firefox wants me to “Enter confirmation code” …which is being sent to the old e mail address which I no longer can access. With no “Confirmation code”, I cannot do anything. HELP! Thank you in advance, Bob

P.S. in case any replies are going to be sent to that old e mail address (that I cannot access), here is my new address that I would like to update… [email removed from public]

Thanks again.

Hi, I would like to change my e mail address on Firefox. Because I moved, the e mail address that is listed on the account is no longer available to me. The problem is, when I try sign into my account to change the address, Firefox wants me to “Enter confirmation code” …which is being sent to the old e mail address which I no longer can access. With no “Confirmation code”, I cannot do anything. HELP! Thank you in advance, Bob P.S. in case any replies are going to be sent to that old e mail address (that I cannot access), here is my new address that I would like to update… [email removed from public] Thanks again.

James tarafından tarihinde düzenlendi

Tüm Yanıtlar (2)

Dropa
Dropa
more options

Nothing anyone on forum users can help as if your Primary email is needed for any changes or update email logins. That is a lost account and to move on and make a new one that will not lock your access out in the future.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I'm afraid that you will have to create a new account if you lost access to the email that is currently associated.

For cases like this is there a secondary email possible, but you would have to set this as the primary email address while you still have access.

You can add a secondary email address and confirm this address. Once it has been confirmed, you can make the secondary email address your primary email address.

Note that Sync isn't designed to be used as a backup, but is merely meant to sync data between connected devices. Best is always to backup your personal data locally.