Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

"Cannot uninstall an add-on" didn't help me.

  • 5 yanıt
  • 21 kişi bu sorunu yaşıyor
  • 3 gösterim
  • Son yanıtı yazan: sjw

kittykatsays
kittykatsays
more options

I followed the directions in the article and the extensions won't complete uninstalling. When I go to my add-ons it says to "Restart Firefox to complete your changes" and I do, over and over and over, and nothing happens. What can I do to fully remove them?

I followed the directions in the article and the extensions won't complete uninstalling. When I go to my add-ons it says to "Restart Firefox to complete your changes" and I do, over and over and over, and nothing happens. What can I do to fully remove them?

kittykatsays tarafından tarihinde düzenlendi

Tüm Yanıtlar (5)

TonyE
TonyE
  • Moderator
more options

Try the methods in the cannot uninstall an add-on article. There is further information that can help here - Uninstalling add-ons - MozillaZine Knowledge Base

kittykatsays
kittykatsays Sorunun sahibi
more options

None of those worked for me. Is the only option left making a new profile?

sjw
sjw
more options

Same here. Trying to uninstall 2 add-ons: Open in IE, and IE Tab Plus.

I tried various combinations of uninstall/restart/reinstall/disable, etc., and I tried everything listed above, but the 2 add-ons are still displayed as "This add-on will be uninstalled when Firefox is restarted."

Firefox 3.6.10, Win7 Pro 64.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox profile folder to reset the extensions registry. New files will be created when required.
See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
If you see disabled extensions that are not compatible on the next start in "Tools > Add-ons > Extensions" then click the "Find Updates" button to do a compatibility check.

You may also need to "Reset all user preferences to Firefox defaults" on the Safe mode start window.

sjw
sjw
more options

Deleting the files (extensions.rdf, extensions.cache, extensions.ini, and compatibility.ini ) did the trick.

Thank you VERY much for your help.