Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

Website suddenly no longer allows me to log in when using Firefox despite working with other browsers

  • 1 yanıt
  • 4 kişi bu sorunu yaşıyor
  • 2 gösterim
  • Son yanıtı yazan: cor-el

MartyMcC
MartyMcC
more options

Up until recently I had no problems logging in to The Guardian newspaper site while using Firefox. However suddenly it stopped working- now when I try and log in the site transfers me to my details page, I click finish or home page links and this takes me to the home page, yet I am still not logged in. When I use IE, Safari or Chrome I do not have this problem- I am able to log in normally so I am assuming it must be something to do with Firefox. I have The Guardian site as my home page and this has only recently developed as a problem- I do not have this issue with any other sites I log in to. I contacted the site's support and they could not pinpoint an issue.

Up until recently I had no problems logging in to The Guardian newspaper site while using Firefox. However suddenly it stopped working- now when I try and log in the site transfers me to my details page, I click finish or home page links and this takes me to the home page, yet I am still not logged in. When I use IE, Safari or Chrome I do not have this problem- I am able to log in normally so I am assuming it must be something to do with Firefox. I have The Guardian site as my home page and this has only recently developed as a problem- I do not have this issue with any other sites I log in to. I contacted the site's support and they could not pinpoint an issue.

Tüm Yanıtlar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted. Rename (or delete) cookies.sqlite and cookies.txt, if they exist, in the Profile Folder in case cookies.sqlite got corrupted.

See also Fix login issues on websites that require a username and password