Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Why do I keep being aksed to download 4.0.1 when I have already done so 2x?

  • 1 yanıt
  • 7 kişi bu sorunu yaşıyor
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  • Son yanıtı yazan: cor-el

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When the start pg. for Mozilla comes up, it asks me to download 4.0.1. I have done this 3x. It tells me download was successful. Why does it keep asking me? How do I get the upgrade to take? In "My Computer" under the firefox file, it appears as the 3.9.17- the original download. Should this reflect 4.0.1 if the download was successful?

When the start pg. for Mozilla comes up, it asks me to download 4.0.1. I have done this 3x. It tells me download was successful. Why does it keep asking me? How do I get the upgrade to take? In "My Computer" under the firefox file, it appears as the 3.9.17- the original download. Should this reflect 4.0.1 if the download was successful?

Tüm Yanıtlar (1)

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If you have a porblem with updating Firefox then download the full Firefox version and do a clean install.

  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Do not remove personal data if you uninstall the current version.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.