https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash Type '''about:crashes''' in the URL bar and hit Enter. <br /> Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.

I tried the about:crashes thing, and all I get is a message that says nagigation to the webpage was cancelled.

I finally found the crash id. Crash ID: bp-1a56c1b4-4824-45eb-817a-351202110922 Crash ID: bp-2d819a4e-f710-43d2-8ae4-286ca2110912

Your crashreport is:<br> [https://crash-stats.mozilla.com/report/index/bp-1a56c1b4-4824-45eb-817a-351202110922 https://crash-stats.mozilla.com/report/index/bp-1a56c1b4-4824-45eb-817a-351202110922]<br> Firefox 6.0.2 Crash Report [@ nsStandardURL::SchemeIs(char const*, int*) ] <br> This crash can be caused by malware as indicated by the Related Bugs. Reason:<br> strange dll in stackframe #1 and #2<br> Do a malware check with some malware scanning programs.<br> You need to scan with all programs because each program detects different malware.<br> Make sure that you update each program to get the latest version of their databases before doing a scan.<br> <br> # [http://www.malwarebytes.org/mbam.php http://www.malwarebytes.org/mbam.php] - Malwarebytes' Anti-Malware<br> # [http://www.superantispyware.com/ http://www.superantispyware.com/] - SuperAntispyware<br> # [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx <br> # [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx] - Windows Defender: Home Page<br> # [http://www.safer-networking.org/en/index.html http://www.safer-networking.org/en/index.html] - Spybot Search & Destroy<br> # [http://www.lavasoft.com/products/ad_aware_free.php http://www.lavasoft.com/products/ad_aware_free.php] - Ad-Aware Free <br> <br> See also:<br> "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked <br>