Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

I'm trying to update firefox and my computer says the file is not recognized..? HELP!

  • 3 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 23 gösterim
  • Son yanıtı yazan: cor-el

lynnseydunson
lynnseydunson
more options

I'm upgrading my super old firefox to the 8.0.1 version and I've tried installing it twice but when I open the downloaded file my computer gives me a warning:

The following disk images failed to mount:

Image: Firefox 8.0.1.dmg

Reason: not recognized

Please help?

I'm upgrading my super old firefox to the 8.0.1 version and I've tried installing it twice but when I open the downloaded file my computer gives me a warning: The following disk images failed to mount: Image: Firefox 8.0.1.dmg Reason: not recognized Please help?

Tüm Yanıtlar (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you at least update your old Firefox 3.6.13 version to the latest Firefox 3.6.25 version?

See also:

lynnseydunson
lynnseydunson Sorunun sahibi
more options

Nope, same error. I would just completely delete it off of my computer and try installing it from scratch but if I did that I'd lose my bookmarks. Is there a way to export them if it comes down to that?

Thanks!

Lynnsey

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.