Şu anda bakım nedeniyle sitemiz kısıtlı işlevsellik sunmaktadır. Mevcut makaleler sorununuzu çözmediyse ve bize soru sormak isterseniz Twitter’da @FirefoxSupport hesabından ve Reddit’teki /r/firefox subreddit'inden destek gönüllülerimize ulaşabilirsiniz.

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

Hotmail causing Firefox to Crash

  • 2 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 1 gösterim
  • Son yanıtı yazan: cor-el

mcqueso
mcqueso
more options

Ever-since the most-recent update to the Firefox Browser - and, only-when I am using Hotmail - I get a thin yellow strip across the top saying: "This page wants to install a plugin (a 32-bit) that will require restarting your browser.

I click "Okay", Firefox restarts - then, this process REPEATS itself (over & over again).

If I IGNORE - or click the X (to close this alert-window) Firefox CRASHES - and I LOSE all of the text in the message I am composing.

WHAT is going on here??? Sooooo ANNOYING!!!!

Ever-since the most-recent update to the Firefox Browser - and, only-when I am using Hotmail - I get a thin yellow strip across the top saying: "This page wants to install a plugin (a 32-bit) that will require restarting your browser. I click "Okay", Firefox restarts - then, this process REPEATS itself (over & over again). If I IGNORE - or click the X (to close this alert-window) Firefox CRASHES - and I LOSE all of the text in the message I am composing. WHAT is going on here??? Sooooo ANNOYING!!!!

Tüm Yanıtlar (2)

Chris Ilias
Chris Ilias
  • Moderator
more options

I'm also on Snow Leopard, but I don't have that problem. I don't get a plugin prompt either.

Does the Mozilla Crash Reporter come up? If so,

  1. Open Firefox.
  2. Go to Help>Troubleshooting Information, then click on "about:crashes". That should take you to a page listing your crash reports.
  3. Click on your latest crash report, which should take you to a web page starting with "https://crash-stats.mozilla.com/report/index/" and post the address of your latest crash report.

We can then look at the data specific to your crash and have a better idea of what is causing the problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That may be a problem with Silverlight.

You can use these steps to start Firefox in 32 bit mode:

  1. Close Firefox
  2. Start the Finder and open the Applications folder
  3. Right click or control-click the Firefox.app icon
  4. Select "Get Info"
  5. Select or Deselect "Open in 32-bit mode"
  6. Close the "Firefox Info" window # Restart Firefox