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Aol and Upromise home pages have no photos and all options listed in one long list, not normal web page.

  • 2 yanıt
  • 2 kişi bu sorunu yaşıyor
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  • Son yanıtı yazan: kobe

sirdeeker
sirdeeker
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My Sony Vaio laptop running windows Vista did some maintenance. I also updated Firefox. Later when I ran Firefox 22 with aol toolbar -2.2 the aol page or Upromise page did not load as normal with graphics. Both load as a list of text lines. Not at all normal. It's as if they're loading for a computer with a slow internet connection.

When I run Internet explorer, both Aol and Upromise load normally.

Any suggestions would be appreciated.

My Sony Vaio laptop running windows Vista did some maintenance. I also updated Firefox. Later when I ran Firefox 22 with aol toolbar -2.2 the aol page or Upromise page did not load as normal with graphics. Both load as a list of text lines. Not at all normal. It's as if they're loading for a computer with a slow internet connection. When I run Internet explorer, both Aol and Upromise load normally. Any suggestions would be appreciated.

Tüm Yanıtlar (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Maintenance, hmmm, what was involved in that?

Do the sites display normally if you reload them and bypass Firefox's cache? You can use Ctrl+Shift+r to do that.

If this works on both sites, it could indicate that the maintenance program did a partial cleaning of Firefox's cache and the cache might not longer be indexed correctly. It might be best to clear it. Note: this does not erase history.

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

kobe
kobe
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Reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with a left click.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Let us know if this solves the issues you are having.