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Can not connect to email via IMAP to gmail. I followed all the settings and it still does not sync with thunderbird application

  • 5 відповідей
  • 4 мають цю проблему
  • 1 перегляд
  • Остання відповідь від FaneC

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Informații de bază despre aplicație

   Nume: Thunderbird
   Versiune: 31.1.1
   Agent de utilizator: Mozilla/5.0 (Windows NT 6.1; rv:31.0) Gecko/20100101 Thunderbird/31.1.1
   Dosar de profil: Arată dosarul
             (Unitate de disc locală)
   ID-ul de compilare al aplicației: 20140908105904
   Module activate: about:plugins
   Configurație de construcție: about:buildconfig
   Utilizare memorie: about:memory
 Conturi de corespondență și discuții
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
   account5:
     INCOMING: account5, , (imap) server-0105.whmpanels.com:143, alwaysSTARTTLS, passwordCleartext
     OUTGOING: server-0105.whmpanels.com:587, alwaysSTARTTLS, passwordCleartext, true
   account6:
     INCOMING: account6, , (imap) server-0105.whmpanels.com:143, alwaysSTARTTLS, passwordCleartext
     OUTGOING: server-0105.whmpanels.com:587, alwaysSTARTTLS, passwordCleartext, true
   account7:
     INCOMING: account7, , (imap) server-0105.whmpanels.com:143, alwaysSTARTTLS, passwordCleartext
     OUTGOING: server-0105.whmpanels.com:587, alwaysSTARTTLS, passwordCleartext, true
   account8:
     INCOMING: account8, , (imap) server-0105.whmpanels.com:143, alwaysSTARTTLS, passwordCleartext
     OUTGOING: server-0105.whmpanels.com:587, alwaysSTARTTLS, passwordCleartext, true
   account17:
     INCOMING: account17, , (imap) imap.gmail.com:993, SSL, passwordCleartext
     OUTGOING: smtp.gmail.com:587, alwaysSTARTTLS, passwordCleartext, true
   account18:
     INCOMING: account18, , (imap) imap.gmail.com:993, SSL, passwordCleartext
     OUTGOING: smtp.gmail.com:587, alwaysSTARTTLS, passwordCleartext, true
 Crash Reports
 Extensii
   ESET Smart Security Extension, 5.0.94.0, false, eplgTb@eset.com
 Preferințe importante modificate
   Nume: Valoare
     browser.cache.disk.capacity: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     browser.cache.disk.smart_size_cached_value: 358400
     extensions.lastAppVersion: 31.1.1
     font.internaluseonly.changed: false
     font.name.monospace.el: Consolas
     font.name.monospace.tr: Consolas
     font.name.monospace.x-baltic: Consolas
     font.name.monospace.x-central-euro: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.tr: Calibri
     font.name.sans-serif.x-baltic: Calibri
     font.name.sans-serif.x-central-euro: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.tr: Cambria
     font.name.serif.x-baltic: Cambria
     font.name.serif.x-central-euro: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.tr: 14
     font.size.fixed.x-baltic: 14
     font.size.fixed.x-central-euro: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.tr: 17
     font.size.variable.x-baltic: 17
     font.size.variable.x-central-euro: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     mail.openMessageBehavior.version: 1
     mail.winsearch.enable: true
     mail.winsearch.firstRunDone: true
     mail.winsearch.global_reindex_time: 1410679340
     mailnews.database.global.datastore.id: c8fe9e60-f18b-4b83-933e-2aed93de702
     network.cookie.prefsMigrated: true
     places.database.lastMaintenance: 1410592184
     places.history.expiration.transient_current_max_pages: 80458
     plugin.importedState: true
     privacy.sanitize.timeSpan: 0
     security.default_personal_cert: Select Automatically
     security.disable_button.openCertManager: false
 Grafică
     Descrierea adaptorului: ATI Mobility Radeon HD 4530
     ID furnizor: 0x1002
     ID dispozitiv: 0x9553
     RAM pentru adaptor: 512
     Drivere pentru adaptor: atiumdag atidxx32 atidxx64 atiumdva atiumd64 atiumd6a atitmm64
     Versiune driver: 8.632.0.0
     Dată driver: 7-2-2009
     Direct2D activat: Blocate pentru versiunea de driver a adaptorului grafic. Încercați să actualizați driverul adaptorului grafic la versiunea 10.6 sau mai nouă.
     DirectWrite activat: false (6.2.9200.16492)
     Parametrii ClearType: Parametrii ClearType nu au fost găsiți
     Motor de afișare WebGL: false
     Accelerare GPU Windows: 1/1 Direct3D 9
     AzureCanvasBackend: skia
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: cairo
 JavaScript
 GC incremental: 1
 Accesibilitate
   Activat: 0
   Împiedicare accesibilitate: 0
 Versiuni de biblioteci
     Versiune minimă așteptată
     Versiune utilizată
     NSPR
     4.10.6
     4.10.6
     NSS
     3.16.2 Basic ECC
     3.16.2 Basic ECC
     NSS Util
     3.16.2
     3.16.2
     NSS SSL
     3.16.2 Basic ECC
     3.16.2 Basic ECC
     NSS S/MIME
     3.16.2 Basic ECC
     3.16.2 Basic ECC
Informații de bază despre aplicație Nume: Thunderbird Versiune: 31.1.1 Agent de utilizator: Mozilla/5.0 (Windows NT 6.1; rv:31.0) Gecko/20100101 Thunderbird/31.1.1 Dosar de profil: Arată dosarul (Unitate de disc locală) ID-ul de compilare al aplicației: 20140908105904 Module activate: about:plugins Configurație de construcție: about:buildconfig Utilizare memorie: about:memory Conturi de corespondență și discuții account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext account5: INCOMING: account5, , (imap) server-0105.whmpanels.com:143, alwaysSTARTTLS, passwordCleartext OUTGOING: server-0105.whmpanels.com:587, alwaysSTARTTLS, passwordCleartext, true account6: INCOMING: account6, , (imap) server-0105.whmpanels.com:143, alwaysSTARTTLS, passwordCleartext OUTGOING: server-0105.whmpanels.com:587, alwaysSTARTTLS, passwordCleartext, true account7: INCOMING: account7, , (imap) server-0105.whmpanels.com:143, alwaysSTARTTLS, passwordCleartext OUTGOING: server-0105.whmpanels.com:587, alwaysSTARTTLS, passwordCleartext, true account8: INCOMING: account8, , (imap) server-0105.whmpanels.com:143, alwaysSTARTTLS, passwordCleartext OUTGOING: server-0105.whmpanels.com:587, alwaysSTARTTLS, passwordCleartext, true account17: INCOMING: account17, , (imap) imap.gmail.com:993, SSL, passwordCleartext OUTGOING: smtp.gmail.com:587, alwaysSTARTTLS, passwordCleartext, true account18: INCOMING: account18, , (imap) imap.gmail.com:993, SSL, passwordCleartext OUTGOING: smtp.gmail.com:587, alwaysSTARTTLS, passwordCleartext, true Crash Reports Extensii ESET Smart Security Extension, 5.0.94.0, false, eplgTb@eset.com Preferințe importante modificate Nume: Valoare browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 extensions.lastAppVersion: 31.1.1 font.internaluseonly.changed: false font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 mail.openMessageBehavior.version: 1 mail.winsearch.enable: true mail.winsearch.firstRunDone: true mail.winsearch.global_reindex_time: 1410679340 mailnews.database.global.datastore.id: c8fe9e60-f18b-4b83-933e-2aed93de702 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1410592184 places.history.expiration.transient_current_max_pages: 80458 plugin.importedState: true privacy.sanitize.timeSpan: 0 security.default_personal_cert: Select Automatically security.disable_button.openCertManager: false Grafică Descrierea adaptorului: ATI Mobility Radeon HD 4530 ID furnizor: 0x1002 ID dispozitiv: 0x9553 RAM pentru adaptor: 512 Drivere pentru adaptor: atiumdag atidxx32 atidxx64 atiumdva atiumd64 atiumd6a atitmm64 Versiune driver: 8.632.0.0 Dată driver: 7-2-2009 Direct2D activat: Blocate pentru versiunea de driver a adaptorului grafic. Încercați să actualizați driverul adaptorului grafic la versiunea 10.6 sau mai nouă. DirectWrite activat: false (6.2.9200.16492) Parametrii ClearType: Parametrii ClearType nu au fost găsiți Motor de afișare WebGL: false Accelerare GPU Windows: 1/1 Direct3D 9 AzureCanvasBackend: skia AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: cairo JavaScript GC incremental: 1 Accesibilitate Activat: 0 Împiedicare accesibilitate: 0 Versiuni de biblioteci Versiune minimă așteptată Versiune utilizată NSPR 4.10.6 4.10.6 NSS 3.16.2 Basic ECC 3.16.2 Basic ECC NSS Util 3.16.2 3.16.2 NSS SSL 3.16.2 Basic ECC 3.16.2 Basic ECC NSS S/MIME 3.16.2 Basic ECC 3.16.2 Basic ECC

Усі відповіді (5)

more options

Google changed their settings for Mail clients, you must Enabled the "Less secure apps"

Goto - https://www.google.com/settings/security/lesssecureapps


If its enabled and not connecting to Gmail check your settings

Check your IMAP Settings

Manually Configure your Settings

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Your mail account settings for gmail appear correct. make sure username = full email address in both server settings for the mail account and in the smtp gmail server settings.

In addition to excellent advice from amjayakumars:

check: Have you logged on to your webmail gmail account and selected/enabled IMAP forwarding?

If you use more than one device to access the gmail account - eg: phone as well as computer, then perhaps you might need to set up 2 step verification and get an application specific password to use in Thunderbird on computer. https://support.google.com/mail/answer/1173270?hl=en

more options

I followed the directions but still fail to connect to IMAP server.

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re: I followed the directions but still fail to connect to IMAP server.

Confirm: You have Imap forwarding selected in the webmail account options.

Which of these did you set up?

  • Enabled the "Less secure apps"

or

  • 2 step verification and get an application specific password for use in thunderbird.

Do you only access gmail via the computer you are trying to setup using Thunderbird? Or do you access gmail account using various device which might include a phone?

when you try to GetMail what happens? What do you see in the bottom status bar? Lookingup...connecting....connected ? What is the error message you receive...word for word?

When you try to send an email, what happens and what error message do you get word for word?

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I set the mode Less secure apps. I connect to my email account via thunderbird, when i check my emails say can not connect to imap server. If i do connect pop3 connections but i need IMAP connection. Currently reading emails from browser but this is very difficult. This error occurred when i update to the latest version of thunderbid.

Thanks for the help