Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Audio tracks on bandcamp.com don't play

  • 2 відповіді
  • 9 мають цю проблему
  • 1 перегляд
  • Остання відповідь від Eklinaar

more options

No audio tracks on bandcamp.com will play. I have read other threads about this issue, but none of the solutions posted in them work for me. Every other site I have tried works fine. Youtube, vimeo, soundcloud, these all work fine. Flash players on other sites work fine, HTML5 players on other sites work fine. I have tried disabling addons, and I have tried safe mode. I have disabled sound effects in my Windows playback devices configurations. It is still only bandcamp.com that doesn't work. Bandcamp.com plays audio normally in other browsers.

When I click to play an album in bandcamp, it shows the spinning logo for about half a second, then doesn't play anything and skips to the next song. It repeats showing the spinning logo, then skips to the next song again. It repeats this until it has tried every song on the list, then stops. I am running Windows 8.1 64-bit.

No audio tracks on bandcamp.com will play. I have read other threads about this issue, but none of the solutions posted in them work for me. Every other site I have tried works fine. Youtube, vimeo, soundcloud, these all work fine. Flash players on other sites work fine, HTML5 players on other sites work fine. I have tried disabling addons, and I have tried safe mode. I have disabled sound effects in my Windows playback devices configurations. It is still only bandcamp.com that doesn't work. Bandcamp.com plays audio normally in other browsers. When I click to play an album in bandcamp, it shows the spinning logo for about half a second, then doesn't play anything and skips to the next song. It repeats showing the spinning logo, then skips to the next song again. It repeats this until it has tried every song on the list, then stops. I am running Windows 8.1 64-bit.

Обране рішення

I found the solution on this page:

https://support.mozilla.org/en-US/questions/999164

I disabled the following two settings on about:config

  • media.windows-media-foundation.enabled
  • media.directshow.enabled

Then I was able to play tracks on Bandcamp. Strange that this only affected Bandcamp and no other sites.

Читати цю відповідь у контексті 👍 4

Усі відповіді (2)

more options

Hello Eklinaar Start the Firefox in safe mode to check if any extension or plugins are making an issue. Or you can use Navigational Sounds ad on to rectify the problem. Hope it will work

more options

Вибране рішення

I found the solution on this page:

https://support.mozilla.org/en-US/questions/999164

I disabled the following two settings on about:config

  • media.windows-media-foundation.enabled
  • media.directshow.enabled

Then I was able to play tracks on Bandcamp. Strange that this only affected Bandcamp and no other sites.