We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Windows 7 TB profile on old pc doesn't work with Win 10 TB on new pc

  • 5 відповідей
  • 3 мають цю проблему
  • 27 переглядів
  • Остання відповідь від Matt

more options

I have a new pc running Windows 10. I'm trying to migrate my TB profile form the old pc which runs Windows 7. When I copy just copy the old pc TB profile to the new PC, TB does not seem to recognize it. I even tried letting TB create a new profile on the new pc, then replace it with the old pc profile, keeping the profile name the same as the new profile name. I.e., just replacing the contents of the newly created profile with that of the old profile.

The problem is that none of the old profile info seems to be used. In particular, none of the folder structure for the 4 accounts I have appears.

I'm thinking there must have been a restructuring of the profile in the Windows 10 version compared to the Windows 7 version. Is there a way to migrate my data without having to recreate it manually?

Thanks, Tim

I have a new pc running Windows 10. I'm trying to migrate my TB profile form the old pc which runs Windows 7. When I copy just copy the old pc TB profile to the new PC, TB does not seem to recognize it. I even tried letting TB create a new profile on the new pc, then replace it with the old pc profile, keeping the profile name the same as the new profile name. I.e., just replacing the contents of the newly created profile with that of the old profile. The problem is that none of the old profile info seems to be used. In particular, none of the folder structure for the 4 accounts I have appears. I'm thinking there must have been a restructuring of the profile in the Windows 10 version compared to the Windows 7 version. Is there a way to migrate my data without having to recreate it manually? Thanks, Tim

Обране рішення

Just a note for the future. Make it obvious what your personal skills are. Most of use dumb down the responses and add lots of stuff that someone that knows what they are doing does not need.

Читати цю відповідь у контексті 👍 0

Усі відповіді (5)

more options

Thunderbird XP and Thunderbird window10. The skin does change, but that is all.

I have heard however that on some windows 0 machines that have not received this weeks cumulative update that you must reset the network adapter to get programs other than edge to access the internet.

more options

Are you saying that TB on Windows 10 on my new pc should have used the same profile I had been using on the Windows 7 on my old pc?

more options

Yes I am saying that. Unlike the updates from XP to Vista I am not aware of any underlying path changes in Windows either that may cause issues. Do you have parts of your profile stored in a customized location, like my documents?


Could you type %appdata%\Thunderbird into the search box on the start menu and press enter What is the path that is opened?

in that folder should be a file profiles.ini. Open it in a notepad Could you past the information it contains to a message here?

Змінено Matt

more options

Matt, thanks for your reply.

I'm not sure what I'd done wrong earlier. Just for kicks, I tried once again to copy the TB profile from the old machine to the new one, and brought up TB. To my surprise and delight, it used this profile, and I'm now a happy camper.

I've done this migration many times in the past, and I've been a TB user since it was split out from the browser, so I have a lot of history with Mozilla. I guess even software engineers occasionally blow it :-)

Thanks again, Tim

more options

Вибране рішення

Just a note for the future. Make it obvious what your personal skills are. Most of use dumb down the responses and add lots of stuff that someone that knows what they are doing does not need.