Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

How to recover deleted emails (inbox/sent/trash folders)

  • 1 відповідь
  • 1 має цю проблему
  • 9 переглядів
  • Остання відповідь від Zenos

Gofonja
Gofonja
more options

So, I had some problems with login to email and solved them by adding new account with password. But then Mozilla Thunderbird created 2 same profiles. When someone wrote me I got 2 (duplicate) messages. So I erased 1 profile, and guess what, all messages from all profiles were deleted. All folders in Mozilla Thunderbird are empty (inbox/sent/trash).

So how I can recover all messages in all folders? Familly is gonna to kill me if I dont suceed to recover all.

So all messages are in folder Profiles but I dont know how to recover them and send to Mozilla Thunderbird. And full size of them is 466 GB. Do I need some program? I must recover them... Please help

So, I had some problems with login to email and solved them by adding new account with password. But then Mozilla Thunderbird created 2 same profiles. When someone wrote me I got 2 (duplicate) messages. So I erased 1 profile, and guess what, all messages from all profiles were deleted. All folders in Mozilla Thunderbird are empty (inbox/sent/trash). So how I can recover all messages in all folders? Familly is gonna to kill me if I dont suceed to recover all. So all messages are in folder ''Profiles'' but I dont know how to recover them and send to Mozilla Thunderbird. And full size of them is 466 GB. Do I need some program? I must recover them... Please help

Усі відповіді (1)

Zenos
Zenos
more options

You're not using the word "profiles" in the usual way, so if you go looking for help with "profiles" you'll become confused. Reading between the lines, you created a second instance of the same account.

Your current profile is broken. The only suggestion I have is to create a brand new profile (I mean profile, not account) and then import what you can from the old one.

This add-on: https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/ may be useful to import the messages from the old profile.

This thread: https://support.mozilla.org/en-US/questions/995435 might also be helpful.

This article: https://support.mozilla.org/en-US/kb/profiles-tb should get you started with the profile, and creating a new one.

Змінено Zenos