We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Firefox will not print to Canon LBP7660C correctly

  • 1 відповідь
  • 3 мають цю проблему
  • 32 перегляди
  • Остання відповідь від guigs

more options

Color Laser Printer; Canon LBP7660C, UFR II driver.

Windows 10 version 1607, build 14393.1066 (& the 5 or 6 prior to that)

Firefox v53.0 (& about the dozen before that).

ONLY Firefox, ALL other Windows 10 applications print correctly.

Have attempted all of the work arounds and suggestions, removing, reinstalling, totally purging all of Firefox, etc.

1) Ignores which tray to draw paper or envelopes from; always only wants the manual feed tray

2) Incorrectly scales printed objects & pages. For example, a return label from Amazon is printed about 1/4 the actual size. A web page is between 1/3 to 1/5 its actual size. An airline boarding pass (United, American, & Delta) is about 1//4 the correct size.

3) Ignores all graphics scale setting in the printer driver setup

4) Ignores settings for color/black & white/grayscale

5) Ignores settings for printing on one or two sides, always only prints on one side

And several more printing related issues.

Also incorrectly scales anything printed to Adobe Acrobat X, when opened & printed through Firefox, when opened from Acrobat directly, prints correctly.

ONLY Firefox. No other application has any of these issues.

Any help appreciated.

Thanks

Color Laser Printer; Canon LBP7660C, UFR II driver. Windows 10 version 1607, build 14393.1066 (& the 5 or 6 prior to that) Firefox v53.0 (& about the dozen before that). ONLY Firefox, ALL other Windows 10 applications print correctly. Have attempted all of the work arounds and suggestions, removing, reinstalling, totally purging all of Firefox, etc. 1) Ignores which tray to draw paper or envelopes from; always only wants the manual feed tray 2) Incorrectly scales printed objects & pages. For example, a return label from Amazon is printed about 1/4 the actual size. A web page is between 1/3 to 1/5 its actual size. An airline boarding pass (United, American, & Delta) is about 1//4 the correct size. 3) Ignores all graphics scale setting in the printer driver setup 4) Ignores settings for color/black & white/grayscale 5) Ignores settings for printing on one or two sides, always only prints on one side And several more printing related issues. Also incorrectly scales anything printed to Adobe Acrobat X, when opened & printed through Firefox, when opened from Acrobat directly, prints correctly. ONLY Firefox. No other application has any of these issues. Any help appreciated. Thanks

Обране рішення

There might be a saved Firefox printer profile. I would recommend resetting the printer preferences in Firefox. Fix printing problems in Firefox

If they do not reset after resetting print.print_printer, try a new profile.

Читати цю відповідь у контексті 👍 1

Усі відповіді (2)

more options

Вибране рішення

There might be a saved Firefox printer profile. I would recommend resetting the printer preferences in Firefox. Fix printing problems in Firefox

If they do not reset after resetting print.print_printer, try a new profile.

more options

Thank you guigs!

I've tried this before to no avail, I only deleted the "print" items related to the Canon printer.

This time I deleted all "print" references. That appears to have done the trick.