Firefox still crashing after reinstaling, using ccleaner and other stuff.
Problem Event Name: APPCRASH
Application Name: firefox.exe Application Version: 50.0.0.6107 Application Timestamp: 57e1d2e3 Fault Module Name: StackHash_1483 Fault Module Version: 6.1.7601.18798 Fault Module Timestamp: 5507b864 Exception Code: c0000374 Exception Offset: 00000000000bf922 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1045 Additional Information 1: 1483 Additional Information 2: 14831f3c8e3aac1cc01852eef53ab16f Additional Information 3: 9ce1 Additional Information 4: 9ce1d9a4498f50c25168e91cf364feca
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 50.0.0.6107
Application Timestamp: 57e1d2e3
Fault Module Name: StackHash_1483
Fault Module Version: 6.1.7601.18798
Fault Module Timestamp: 5507b864
Exception Code: c0000374
Exception Offset: 00000000000bf922
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1045
Additional Information 1: 1483
Additional Information 2: 14831f3c8e3aac1cc01852eef53ab16f
Additional Information 3: 9ce1
Additional Information 4: 9ce1d9a4498f50c25168e91cf364feca
Усі відповіді (2)
Pretty difficult to determine what's going on form the info provided.
Question: Does it immediately crash upon opening?
Question: If not, can you explain what you're doing when it crashes?
If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-".
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the report ID of recent crash reports "on the "Help -> Troubleshooting Information" (about:support) page".
- click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
Alternatively you can open about:crashes via the location/address bar.
See also: