Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Crashed prefs.js

  • 3 відповіді
  • 1 має цю проблему
  • 4 перегляди
  • Остання відповідь від BodoF

BodoF
BodoF
more options

Hi,

my mail folder is located on a separate local partition (E:).

Unfortunately Ccleaner has impacted my prefs.js and as I did not realize that immediately I made a backup of the mail folder.

So there is no working copy of the file.

I tried the advice from Matt (https://support.mozilla.org/de/questions/1081936) but it did not bring back my TB folder structure and about 12.000 mails that I need urgently.

I set up a new mail account, created a profile and changed the path to the existing mail folder.

But I still get the standard TB folder structure, access to my provider works.

System: Windows 7 Prof TB: 52.2.0

I appreciate help a lot !

Regards Bodo

Hi, my mail folder is located on a separate local partition (E:). Unfortunately Ccleaner has impacted my prefs.js and as I did not realize that immediately I made a backup of the mail folder. So there is no working copy of the file. I tried the advice from Matt (https://support.mozilla.org/de/questions/1081936) but it did not bring back my TB folder structure and about 12.000 mails that I need urgently. I set up a new mail account, created a profile and changed the path to the existing mail folder. But I still get the standard TB folder structure, access to my provider works. System: Windows 7 Prof TB: 52.2.0 I appreciate help a lot ! Regards Bodo

Змінено BodoF

Усі відповіді (3)

BodoF
BodoF Власник питання
more options

BodoF said

Hi, my mail folder is located on a separate local partition (E:). Unfortunately Ccleaner has impacted my prefs.js and as I did not realize that immediately I made a backup of the mail folder. So there is no working copy of the file. I tried the advice from Matt (https://support.mozilla.org/de/questions/1081936) but it did not bring back my TB folder structure and about 12.000 mails that I need urgently. I set up a new mail account, created a profile and changed the path to the existing mail folder. But I still get the standard TB folder structure, access to my provider works. System: Windows 7 Prof TB: 52.2.0 I appreciate help a lot ! Regards Bodo

PS: Is the entry in profiles.ini correct:

Path=F:\Eigene Dateien\Daten\Mails

Or do I have to point to the rm1xh4pr.default subdirectoty?

Tried: Did not work either

Змінено BodoF

Corey 'linuxmodder' Sheldon
Corey 'linuxmodder' Sheldon
more options

Mail ( the messages themselves) would go to that F:\ Drive path, however, your pref.js and similar configuration files would go to the xxxxxx.default\ path.

BodoF
BodoF Власник питання
more options

Corey 'linuxmodder' Sheldon said

Mail ( the messages themselves) would go to that F:\ Drive path, however, your pref.js and similar configuration files would go to the xxxxxx.default\ path.

Hi Corey,

I do not understand your post, what do I have to do?

Regards Bodo