Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

emails deleted on my laptop when I open thunderbird on another laptop

  • 3 відповіді
  • 3 мають цю проблему
  • 2 перегляди
  • Остання відповідь від Zenos

more options

Every time I open my emails on thunderbird on one laptop it automatically deletes my whole inbox on the other laptop which is the main one I use. All my junk emails and sent messages remain but every email in the inbox is gone. Checked in inbox, deleted, junk and trash messages but no sign of any emails that were originally in the inbox. This has now happened 3 times in a row over the last few weeks. Any advice on: - How to stop is from happening? - Getting the deleted emails restored? Thanks if anyone can please help with this

Every time I open my emails on thunderbird on one laptop it automatically deletes my whole inbox on the other laptop which is the main one I use. All my junk emails and sent messages remain but every email in the inbox is gone. Checked in inbox, deleted, junk and trash messages but no sign of any emails that were originally in the inbox. This has now happened 3 times in a row over the last few weeks. Any advice on: - How to stop is from happening? - Getting the deleted emails restored? Thanks if anyone can please help with this

Усі відповіді (3)

more options

That sounds as if one computer is using POP and so downloads all the messages when it is run. The other is using IMAP so is showing you what is on the server. This second one will show an empty Inbox after the first one has gobbled up all your new messages.

I think you need to set up this account again on the first laptop, but using IMAP. A kludge would be to leave it using POP but instead set it to leave a copy on the server. However, if you really want to work with your email from either computer, seamlessly, then IMAP on both is the way to go.

In Thunderbird, Tools|Account Settings|{select account}|Server Settings there is a declaration of the server type being used.

Змінено Zenos

more options

Thank you Zenos, I changed the settings of keep messages on server on the first laptop and it seems to have fixed issue, cheers. Is there any way of having the emails that were deleted restored?

more options

They are, I hope, on the first laptop.

You could export them to a memory stick and import them to the second laptop. The ImportExportTools add-on is useful for this. I'd look at exporting the mailbox file(s), or the individual messages as eml files, as these will be easiest forms to import.

However, I think the best answer is to set up the account a second time on the first laptop to use IMAP. Then copy the lost messages from the old POP-connected account to the new IMAP-connected account. You can do the same with your Sent folder and any other folders you may have created, thus sharing them to the other computer.