Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Changed email from pop to imap. Old account trash file under Thunderbird/Profiles/... won't go away

  • 3 відповіді
  • 1 має цю проблему
  • 3 перегляди
  • Остання відповідь від christ1

Markfarmer
Markfarmer
more options

I converted my email address from pop to imap using your instructions. It is working fine. I went to look at the unix files and noticed that there is a Trash file that is 34.7mb. I have deleted all trash and compacted folders. The big file (on my mac mini) is at: /Users/macuser/Library/Thunderbird/Profiles/0vm5fdb7.default/Mail

I am on Thunderbird 45.8.0, Mac os 10.6.8. My mac is too old to update the os.

I converted my email address from pop to imap using your instructions. It is working fine. I went to look at the unix files and noticed that there is a Trash file that is 34.7mb. I have deleted all trash and compacted folders. The big file (on my mac mini) is at: /Users/macuser/Library/Thunderbird/Profiles/0vm5fdb7.default/Mail I am on Thunderbird 45.8.0, Mac os 10.6.8. My mac is too old to update the os.

Усі відповіді (3)

christ1
christ1
  • Top 25 Contributor
more options
The big file (on my mac mini) is at: /Users/macuser/Library/Thunderbird/Profiles/0vm5fdb7.default/Mail

Is that the correct path? I'd expect you have folders underneath mail, like 'Local Folders', and a folder for your old POP account. The Trash folder should be underneath one of them.

Markfarmer
Markfarmer Власник питання
more options

I missed the last folder. It is at .../Mail/box386.bluehost.com/Trash

I believe box386.bluehost.com was the old incoming mail server. There are also mail files(Trash and Unsent Messages) under 'Local Folder' as you suggested. They are empty, I guess since these folder are empty on my email accounts. If I have multiple emails from the same email server, are they all stored in one file? Do you think it is ok to delete the Trash file under box386.bluehost,com?

christ1
christ1
  • Top 25 Contributor
more options
I believe box386.bluehost.com was the old incoming mail server.

You should know it was the old incoming mail server. You should now have a folder underneath .../ImapMail with a similar name. That should belong to your current IMAP account.

Do you think it is ok to delete the Trash file under box386.bluehost,com?

If you're certain .../Mail/box386.bluehost,com did belong to the old POP account, and in the process of creating the new IMAP account, and if there's no mail you want to keep underneath .../Mail/box386.bluehost,com, you can delete the entire folder box386.bluehost,com. Make sure Thunderbird is closed when doing that.

If I have multiple emails from the same email server, are they all stored in one file?

All messages in a (Thunderbird) folder are stored in a single file in the file system.