Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Since the latest upgrade Firefox is unusable slow

  • 6 відповідей
  • 13 мають цю проблему
  • 22 перегляди
  • Остання відповідь від ajplap

more options

Since updating to version57.0 64 bit Firefox has become unusable with 30 sec wait times for actions to happen after a mouse click. I am using Windows 10 Home Ver 1709 OS Build 16299.64. I have carried out all the Troubleshooting suggestions including reinstalling twice with no change. Microsoft Edge works perfectly as do all the other elements of the PC. Typing this is taking ages as the software cannot keep up and I have to wait 30 sec for the words to appear. After many satisfied years of using Firefox I am close to dumping it. Reply to email address Mr A Plumpton

Since updating to version57.0 64 bit Firefox has become unusable with 30 sec wait times for actions to happen after a mouse click. I am using Windows 10 Home Ver 1709 OS Build 16299.64. I have carried out all the Troubleshooting suggestions including reinstalling twice with no change. Microsoft Edge works perfectly as do all the other elements of the PC. Typing this is taking ages as the software cannot keep up and I have to wait 30 sec for the words to appear. After many satisfied years of using Firefox I am close to dumping it. Reply to email address Mr A Plumpton

Обране рішення

hi, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information page and take a look in the Accessibility section if accessibility is set to "true" there.

if yes, can you please copy & paste this whole section into a reply in the forum and see if the following fixes the performance problem: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

Читати цю відповідь у контексті 👍 3

Усі відповіді (6)

more options

Вибране рішення

hi, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information page and take a look in the Accessibility section if accessibility is set to "true" there.

if yes, can you please copy & paste this whole section into a reply in the forum and see if the following fixes the performance problem: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.

more options

As requested ed true Prevent Accessibility 0 Accessible Handler Used true Accessibility Instantiator UIAUTOMATION|

Having altered the Privacy Security Panel the problems seems to have been solved. What has this done to me accessing other services? Well done on the solution

more options

the article at What is the Accessibility Service Indicator? contains some background on this - basically third-party programs can hook into firefox (& apparently also cause bad performance) that way. from other affected users we have heard that realplayer is one of the programs causing the issue.

more options

Does this affect the way this Add On works generally or should I notice no difference?

more options

all extensions will continue to work fine. hopefully the only difference you'll notice is more speed :))

more options

Brilliant!! You're a genius. Thanks Again