Trying to sign in to Firefox sync, I know my password is correct, but doesn't work. Don't want to reset password. Advise please.
I just created this Firefox Sync account & I know I'm using the correct email & password but still doesn't work on my tablet. Already linked to my phone with that information successfully. Do not want to reset all info AGAIN. PLEASE ADVISE.
I just created this Firefox Sync account & I know I'm using the correct email & password but still doesn't work on my tablet. Already linked to my phone with that information successfully. Do not want to reset all info AGAIN. PLEASE ADVISE.
Усі відповіді (2)
I called an administrator. Please wait
Hi there,
I understand that you are trying to sign in to your Firefox account from a mobile device, however, you do not want to reset your password.
Is there another device that you can sync the account to successfully? I would try that first to see if it is a cache issue on the mobile browser.
Second, please try these two different places to log into sync from the mobile device:
- From the Preferences menu from Firefox
- From this link https://accounts.firefox.com/
Did any of these help?
Змінено guigs