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filters suddenly don't work

  • 4 відповіді
  • 1 має цю проблему
  • 9 переглядів
  • Остання відповідь від Fabián Rodríguez

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In the past I have been setting up my filters by entering a part of the junk email address. Example is that there is one with atlanticbb.com that I have put into the filter list. That has worked as have the others. Then I noticed that I could enter a part of an address and it would not work when I hit apply the filters. Suddenly apparently none of my filters seem to be working. As an added feature when I designate a message as junk and delete it (and it shows up in the junk folder) that seems to have no effect on the next one from that address.

In the past I have been setting up my filters by entering a part of the junk email address. Example is that there is one with atlanticbb.com that I have put into the filter list. That has worked as have the others. Then I noticed that I could enter a part of an address and it would not work when I hit apply the filters. Suddenly apparently none of my filters seem to be working. As an added feature when I designate a message as junk and delete it (and it shows up in the junk folder) that seems to have no effect on the next one from that address.

Усі відповіді (4)

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If this is only for junk mail filtering, my suggestion would be to use the Junk Mail training in Thunderbird after resetting it.

Take a look at this guide: https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages

If you have other filters (for classification, for example), perhaps re-write them or check them carefuly for conflicting conditions that may cancel each other.

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My real concern is that, due to how suddenly this change happened, has something happened that turned off the filter part of the tools section of Thunderbird?

The reason that I so liked the filter function is that I was able to enter a part of the address of the spam and that was enough to remove them despite how many ways that the full address was changed each time.

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After posting the above I noticed that the tools button at the top of the inbox window was suddenly missing. Thus that entire function is now gone. Is that a change by Mozilla or bad guys?

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Did you upgrade TB recently? I am not aware of such a drastic change. What version are you using now?