Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Password for Thunderbird no longer working. I tried both the server password and Thunderbird password but neither works anymore.

  • 3 відповіді
  • 1 має цю проблему
  • 4 перегляди
  • Остання відповідь від Toad-Hall

more options

Password worked in the past. Tried using Password manager to edit password but this did not worked. Used Email providers server password but that did not work. Am no longer able to access email on Thunderbird.

Password worked in the past. Tried using Password manager to edit password but this did not worked. Used Email providers server password but that did not work. Am no longer able to access email on Thunderbird.

Усі відповіді (3)

more options

The password you use to access webmail account in the browser is usually the password used in Thunderbird to access server.

what server are you using ? gmail ? yahoo? etc Are you talking about an imap or pop mail account?

If you are using 2step verification then you will use normal password to access webmail and an app specific password to access Thunderbird. Are you using '2-step verification' ?

When you click on 'Get Messages' what happens? What is seen in the lower Status bar...logon, connecting , connected etc? Do you get an error message? If yes, what does it say...word for word?

First confirm you can logon to webmail server using a browser.

more options

Can't tell if you received my previous reply where is sent the error message I received. I am using the correct password and today I was able to send an email message. I am still not able to receive an email message. Today when I went to the Password manager my passwords were no longer listed. Thanks for your help.

more options

re: my passwords were no longer listed. Do you use a product like CCleaner? If yes, then you need to stop CCleaner having access to any Thunderbird folder or file. That product and others similar programs are known for deleting eg: password files.

re :Can't tell if you received my previous reply where is sent the error message You would have needed to have posted the image of that file in this forum question and it is not shown.