If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-".

• bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports "on the "Help -> Troubleshooting Information" (about:support) page".

• click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:

• https://support.mozilla.org/en-US/kb/Mozilla+Crash+Reporter

https://crash-stats.mozilla.com/report/index/bp-b48aa602-b155-4a2d-8d24-2349b0180917

https://crash-stats.mozilla.com/report/index/bp-c86a5183-39e4-4afa-ab52-81ea70180911

https://crash-stats.mozilla.com/report/index/bp-5d8139d4-76fc-4599-b21c-7bdea0180603

https://crash-stats.mozilla.com/report/index/bp-e7e8ef8d-64f8-460d-a85d-768950180602

14 others if you need to see them.

Crash Reason : s::jit::MBasicBlock::NewSplitEdge

Hi, is beyond me, only 2 references to your crash reason, 4yrs ago and is in java script compilers is all I can get out of it.

Hi, please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st:

• https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
• https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

then

• https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Do not pass bad files back to your profile, use only your bookmarks if can.

Video Card Driver Errors : adapterDescription: NVIDIA GeForce 9800 GT driverDate: 11-14-2016

u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'disabled', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'unavailable',

supportsHardwareH264: No; MFT_MESSAGE_SET_D3D_MANAGER failed with code C00D6D60 webgl2Renderer: WebGL creation failed: * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Exhausted GL driver caps.

Uninstall and Reinstall them from a fresh download.