Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Firefox won't open in windows 10

  • 1 відповідь
  • 1 має цю проблему
  • 1 перегляд
  • Остання відповідь від FredMcD

more options

Apparently Firefox won't open since it appears browser update to 67.0 can't overcome 66.0.5. I can't even uninstall FF 66 because I can't close 66. When I attempt to open with 'run as admin' the pipper goes around 5 sec and then goes bye bye. Is the problem in Windows 10 or FF? I am frustrated I have to use Chrome to find a solution. I need a step by step solution delivered to my email, please. I don't want to see several "things" I can try since there should be just one solution. I have spent over an hour trying several shots in the dark solutions. Thanks, Mike

Apparently Firefox won't open since it appears browser update to 67.0 can't overcome 66.0.5. I can't even uninstall FF 66 because I can't close 66. When I attempt to open with 'run as admin' the pipper goes around 5 sec and then goes bye bye. Is the problem in Windows 10 or FF? I am frustrated I have to use Chrome to find a solution. I need a step by step solution delivered to my email, please. I don't want to see several "things" I can try since there should be just one solution. I have spent over an hour trying several shots in the dark solutions. Thanks, Mike

Усі відповіді (1)

more options

Re-boot the computer. Open the Task Manager. If Firefox is listed (Applications or Processes), shut it down.

Let’s do a full clean re-install;

Note: Firefox comes in three or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.


Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia