Hi kimo422004, From what I understand, you are having issues logging back into your '''previous account''' which is now asking for a password. Did you setup 2-way verification, such as a Google Authenticator? If so follow these steps to access your previous account: '''1''' Enter your 6 digit code from your ''Google Authenticator ''app from your phone for your Mozilla account. {'''see image attachment'''} '''2 '''Click Verify, and if successful a screen will pop-up stating, "''this Firefox is connected''" {'''see image attachment'''} '''3''' You should be able to see your account information in your Firefox web browser by clicking on the top right menu button. If you are creating a '''new account''' with your email address follow this link : [https://www.mozilla.org/en-US/firefox/accounts/ Join Firefox] {link} '''1''' Enter the ''new email ''for your Firefox account '''2''' Enter the ''password'' '''3''' ''Repeat the password'' '''4''' Enter ''your age'' If you have''' forgot your password''' follow these steps to turn Sync on : [https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information I've lost my Firefox Sync account information - What to do] {link} I hope this helps or narrows it down for you!