Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Opening Ebay shipping labels

  • 2 відповіді
  • 1 має цю проблему
  • 1 перегляд
  • Остання відповідь від FredBerney

FredBerney
FredBerney
more options

Until a few days ago, I was able to open a shipping label on Ebay within Firefox, by pressing the OPEN button and a new tab would open with the label. I was then able to press a PRINT button and the label printed.

Now I purchase the label, the page changes as before and offers me a PRINT LABEL or SAVE LABEL, but when I press the PRINT LABEL button it goes into the save as mode. I tried the SAVE LABEL button and it does the same thing.

There were always the two options. PRINT or SAVE. Now both button just save the label.

Do I need to change some kind of setting? I've asked Ebay if they made any changes and I'm waiting to hear back from them.

Thank you.

Fred

Until a few days ago, I was able to open a shipping label on Ebay within Firefox, by pressing the OPEN button and a new tab would open with the label. I was then able to press a PRINT button and the label printed. Now I purchase the label, the page changes as before and offers me a PRINT LABEL or SAVE LABEL, but when I press the PRINT LABEL button it goes into the save as mode. I tried the SAVE LABEL button and it does the same thing. There were always the two options. PRINT or SAVE. Now both button just save the label. Do I need to change some kind of setting? I've asked Ebay if they made any changes and I'm waiting to hear back from them. Thank you. Fred

Обране рішення

Hi Fred, I think the label is a PDF. Can you confirm that based on the file that gets saved? In that case, check your PDF setting on the Options page and see whether it switched from "Preview in Firefox" to "Save File". (Note: the only safe way to view PDFs in Firefox is "Preview in Firefox".)

More info: View PDF files using Firefox’s built-in viewer

Читати цю відповідь у контексті 👍 0

Усі відповіді (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Вибране рішення

Hi Fred, I think the label is a PDF. Can you confirm that based on the file that gets saved? In that case, check your PDF setting on the Options page and see whether it switched from "Preview in Firefox" to "Save File". (Note: the only safe way to view PDFs in Firefox is "Preview in Firefox".)

More info: View PDF files using Firefox’s built-in viewer

FredBerney
FredBerney Власник питання
more options

That solved the problem. Somehow the setting got changed. I thought the issue might be a setting. I just didn't know what setting it would be.

Thank you very much for letting me know how to solve this.

Fred