Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Pocket

  • 1 відповідь
  • 1 має цю проблему
  • 14 переглядів
  • Остання відповідь від the-edmeister

TonyDrapkin
TonyDrapkin
more options

I recently had to change the email address that I have had for many years because Vodafone decided unilaterally no longer to support the sub-domain.

I changed from: [email]hoof.demon.co.uk

to: [email]@hoofratings.co.uk

Having registered my new email address, I tried to get into my pocket list but all the pages saved over several years have gone and I am having to start again from scratch.

I tried to get in by using the old email address, but of course that is no longer recognized.

The new email address simply gets me to a virgin pocket.

Is there any way I can get my legacy pocket back and accessible under the new email address?

Any help would be much appreciated.

I recently had to change the email address that I have had for many years because Vodafone decided unilaterally no longer to support the sub-domain. I changed from: [email]hoof.demon.co.uk to: [email]@hoofratings.co.uk Having registered my new email address, I tried to get into my pocket list but all the pages saved over several years have gone and I am having to start again from scratch. I tried to get in by using the old email address, but of course that is no longer recognized. The new email address simply gets me to a virgin pocket. Is there any way I can get my legacy pocket back and accessible under the new email address? Any help would be much appreciated.

Змінено Andrew

Обране рішення

TonyDrapkin,

Please ignore the first reply here. This is Firefox support and Mozilla doesn't offer support for Firefox via phone, and that phone# may appear to be "toll free" but there is a price to be paid. Cash or opening your computer to exploitation.


Sorry, but if you no longer have access to that email address, there is no way of being able to access your original Pocket account. Had you attempted to add a secondary email address before losing access to that email account, we might have a solution for you to add a secondary email address; but that would require the original address to be active.

Читати цю відповідь у контексті 👍 1

Усі відповіді (1)

the-edmeister
the-edmeister
  • Moderator
more options

Вибране рішення

TonyDrapkin,

Please ignore the first reply here. This is Firefox support and Mozilla doesn't offer support for Firefox via phone, and that phone# may appear to be "toll free" but there is a price to be paid. Cash or opening your computer to exploitation.


Sorry, but if you no longer have access to that email address, there is no way of being able to access your original Pocket account. Had you attempted to add a secondary email address before losing access to that email account, we might have a solution for you to add a secondary email address; but that would require the original address to be active.