Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Can't receive mail since upgrading to 78.0.1

  • 1 відповідь
  • 1 має цю проблему
  • 23 перегляди
  • Остання відповідь від ntennis

more options

I recently upgraded from Thunderbird 68 to 78 and my main email account, a pop3 account, can send but can no longer receive emails. The error message is currently: "An error occurred with the POP3 mail server. Mail server mail.tpg.com.au responded:"

I have tried many fixes suggested in these forums, including deleting the saved password linked to the account, in the hope of re-entering it. Thunderbird now does NOT ask for a password when I check mail on this account, but just gives the error message above.

My IMAP accounts are working fine on Thunderbird. The POP3 mail server also works when accessed through webmail or the email app on my phone. The ISP (TPG) assures me that their mail server is working normally.

I downgraded to 68.10 and the problem persists.

I would be very grateful for any ideas on how to fix this! Thanks in advance.

I recently upgraded from Thunderbird 68 to 78 and my main email account, a pop3 account, can send but can no longer receive emails. The error message is currently: "An error occurred with the POP3 mail server. Mail server mail.tpg.com.au responded:" I have tried many fixes suggested in these forums, including deleting the saved password linked to the account, in the hope of re-entering it. Thunderbird now does NOT ask for a password when I check mail on this account, but just gives the error message above. My IMAP accounts are working fine on Thunderbird. The POP3 mail server also works when accessed through webmail or the email app on my phone. The ISP (TPG) assures me that their mail server is working normally. I downgraded to 68.10 and the problem persists. I would be very grateful for any ideas on how to fix this! Thanks in advance.

Змінено ntennis

Усі відповіді (1)

more options

Now fixed and working with Thunderbird 68 - I changed the mail server port to 995. I'll stay on 68 for now as I need account colors too and it's not compatible with 78. Admins feel free to delete the question. Thanks