Цей вебсайт матиме обмежену функціональність, доки ми проводимо його обслуговування для поліпшення роботи. Якщо прочитана стаття не розв'язала вашу проблему і ви хочете поставити питання, наша спільнота підтримки з радістю допоможе вам на @FirefoxSupport у Twitter та /r/firefox на Reddit.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Thunderbird not downloading e-mails except one over & over

  • 4 відповіді
  • 2 мають цю проблему
  • 1 перегляд
  • Остання відповідь від sarakafirestar7

more options

My Thunderbird suddenly has suddenly stopped downloading my e-mails. Nothing updated or happened to cause it that I can think of. It says downloading 1 of 31 e-mails, but only seems to download 1, the same e-mail over & over again. So, it's only downloading multiple copies of the same 1 e-mail, but none others come through at all. I checked my Gmail where I'm having them transferred from & it is still downloading there. I tried updating to newer version (78.6.1) to see if that would help, but it's still doing the same thing. Thunderbird at the same time all this started happening also completely stopped checking another Gmail account that I have, saying the password is incorrect on that one even though it's the same as before.

My Thunderbird suddenly has suddenly stopped downloading my e-mails. Nothing updated or happened to cause it that I can think of. It says downloading 1 of 31 e-mails, but only seems to download 1, the same e-mail over & over again. So, it's only downloading multiple copies of the same 1 e-mail, but none others come through at all. I checked my Gmail where I'm having them transferred from & it is still downloading there. I tried updating to newer version (78.6.1) to see if that would help, but it's still doing the same thing. Thunderbird at the same time all this started happening also completely stopped checking another Gmail account that I have, saying the password is incorrect on that one even though it's the same as before.

Обране рішення

log into your mail provider using a browser. go to the spam folder and empty it. then try Thunderbird again.

The cause is a corrupt email your anti virus can not cope with. so downloads never complete, only start over and over.

Читати цю відповідь у контексті 👍 1

Усі відповіді (4)

more options

Вибране рішення

log into your mail provider using a browser. go to the spam folder and empty it. then try Thunderbird again.

The cause is a corrupt email your anti virus can not cope with. so downloads never complete, only start over and over.

more options

Yes, thank you. I went into Gmail & deleted that e-mail & it's now letting the other mail through. My other e-mail it still is not checking though & is insisting the password is wrong, but at least 1 thing down.

more options

Well what is the other account? Might as well try and fix it all. Do you have a VPN? What anti virus are you using?

more options

Got it figured out, thank you.